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E-mail whitelists

E-mail whitelists

An e-mail whitelist (sometimes called a safelist) is a list of all the sender names/addresses who the recipient deems it acceptable to receive e-mails from. Spam filters that come with e-mail clients have both white and black lists of senders and keywords to look for in e-mails. If a spam filter keeps a whitelist, mail from the listed addresses, domains and/or IPs will always be allowed. By adding an e-mail address to your address book you automatically add a sender's e-mail address to your e-mail whitelist.

How to add Legal Action Group (LAG) e-mail to your address book

If you have experienced problems with receiving LAG e-mail it may have been filtered out of your inbox by mistake. In order to ensure that you receive all LAG's e-mail communications, you may have to complete the following steps:

Microsoft Office Outlook® 2003
- Open the LAG e-mail;
- On the toolbar click on 'Actions';
- From the drop-down menu, select 'Junk e-mail';
- Select 'Add sender to safe senders list';
- A dialogue box will appear with the words: 'The sender of the selected message has been added to your safe senders list';
- Click the 'OK' button to confirm;
- Your e-mail message will be automatically entered into your Outlook contacts list.

AOL® Mail
- Open the LAG e-mail;
- Click on the 'Add address' icon;
- The LAG e-mail address is automatically populated in the name and e-mail fields in the 'Add contact' dialogue box. Verify that the information is correct;
- Click the 'Save' button;
- Your e-mail message will be automatically entered into your AOL address book.

Gmail®
- Open the LAG e-mail;
- Click on the 'More options' link next to the date;
- Click on the 'Add sender to contacts list' in the options below the subject line;
- Your e-mail message will be automatically entered into your Gmail contacts list.

Hotmail®
- Open the LAG e-mail;
- Click 'Save address(es)' at the top of the message;
- Our e-mail address is automatically populated in the e-mail field in the 'Add to address book' page;
- Your e-mail message will be automatically entered into your Hotmail address book.

Yahoo!® Mail
- Open the LAG e-mail;
- Click 'Add to address book' link next to the icon on the far right;
- Our e-mail address is automatically populated in the e-mail field in the 'Add to address book' page. Verify the information is correct;
- Click 'Add to address book';
- Your e-mail message will be automatically entered into your Yahoo! address book.

Earthlink®
- Open the LAG e-mail;
- Click your mailbox's 'Message' menu and choose 'Add senders' to your address book;
- Your e-mail message will be automatically entered into your Earthlink address book.